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Booking conditions

Useful information, payment & travel cancellation protection insurance for your camping stay in South Tyrol.

Reservation conditions:

All offers sent to you are non-binding until our confirmation. After your booking enquiry by e-mail, we will send you our price offer for the duration, pitch category and number of fellow travellers. We will try to fulfil your wishes as far as possible. The booking request will therefore only be reserved for one day. A binding reservation is only valid after our reconfirmation and your deposit for confirmation. The minimum stay for a binding reservation for a pitch is 7 days.

Reservations made by telephone are not binding.

The deposit for the camping pitch is 30% of the tour price at the time of booking. You can pay the deposit by bank transfer or by credit card online on our website.

The deposit for camping accommodation such as wooden bungalows, wooden chalets and rented caravans is 30% of the price of the holiday and can be paid by bank transfer to our account or by credit card on our website.


No reservation fee! - The deposit amount is fully charged on the final bill.

Our bank coordinates:

IBAN: IT 98 X 08183 58720 000300000779

If you have any questions, please do not hesitate to contact us:
Tel. +39 0473 864 410 or
Mail : camping@saegemuehle.it


Check-in / Check-out


Camping pitch: Camping pitch: On the day of arrival, your reserved pitch is available from 11.30 am. Arrival is possible until 10.00 pm. We cannot be held responsible for delays in arrival or early departure (e.g. bad weather etc.). Fees must also be paid for the days not used. Likewise, pitches that have been vacated prematurely may be occupied elsewhere. On the day of departure, we ask you to vacate the pitch by 11.00 am. If departure takes place after 11.00 am. - and only by prior arrangement - an additional day will be charged.

Camping accomodation: On the day of check-in, the Wooden Bungalow, Wooden Chalet or Caravan are available from 3 pm. Do not arrive too early, use the time for a comfortable arrival. On the day of departure you should have left the accommodation by 10.00 am. We cannot be held responsible for delays in arrival or early departure (e.g. bad weather etc.). The fees must also be paid for the days not used.

The Campsite is closed for quiet period from 12 am to 1.30 pm and from 10 pm to 7.30 am. During this time, no vehicles are allowed on the course. Free parking spaces are located outside the Camping Sägemühle.

Arrival and departure are binding! The minimum stay for a binding reservation is 7 days.

You are of course welcome to arrive without a reservation, we will try our best to find a free pitch for you.

If you enquire about free pitches by telephone, we will inform you of the current occupancy rate, but this is no guarantee of a free pitch on arrival. We therefore recommend spontaneous travellers to arrive earlier.


Informations:

Visitors have to register at reception (passport), 1 hour of stay are for free; the use of the pool is however not included.

Pets allowed in the campsite: Dogs are only allowed on the campsite, with the request to keep them on a leash at all times. In addition, dogs are not allowed in the dining room, wellness area and sunbathing area by the swimming pool.

Pets are not allowed in any of the campsite's accommodation. Barbecue with charcoal is not allowed.

Please note the limited opening times of our Restaurant during low season, our Pizzeria is open in summer season.

Prices - VAT - local tax: All our prices include VAT of 10 percent. Should there be a legal percentage increase or reduction, the price of the stay will be adjusted accordingly. For each person over 14 years of age, the local tax of € 1,05 per person/night. This will be shown separately on the invoice.

Payment: We accept Visa, Mastercard, cash payment are accepted until € 1.999,99. American Express and Diners Club cards are not accepted.


Note: All prices are inclusive of VAT and are intended for one day, except where differently written.

All prices and dates are subjected to eventual errors and modification.


Cancellation conditions: 

If you cancel your reservation in writing up to 95 days before the agreed date of arrival, we will refund the deposit minus a handling fee of € 80. From 94 days before the agreed arrival date, 50 percent of the total price of the booked arrangement will be charged. In case of cancellation between 93 days and 30 days before the arrival date at the latest, 80 percent of the total price of the booked arrangement will be charged. In the event of cancellation less than 30 days prior to the date of arrival, 100% of the agreed total price of the booked arrangement will be charged.

In case of no-show and in case of early departure or late arrival, 100 percent of the agreed total price of the booked arrangement will be charged. Verbal cancellations are not valid.

Inexpensive cancellation protection: We recommend that you take out travel cancellation insurance. This is also valid if you cannot make your journey because you are ill with Covid-19 or are in quarantine. For a carefree coverage of your booking we therefore advise you to take out a cancellation insurance (5% of the travel price). For further information please click here>Travel Insurance.


Camping Residence Sägemühle
Family Wunderer · Via delle Spine 12 · 39026 Prato allo Stelvio · South Tyrol/Italy
T +39 0473 864 410 · camping@saegemuehle.it · www.saegemuehle.it

VAT-ID IT01387610213

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